FAQ’s

Shopping Basics

How do I get the key or product ?

Your activation key will be sent directly to the PayPal email or Email added in the shipping address associated with your purchase within few hours after payment is confirmed. Deliveries are generally completed in 5 – 60 minutes, but may take longer depending on the time of purchase.

Payments

What Payment Methods Are Accepted?

We accept payment via Paypal secure payment or you can pay by credit card via the service stripe.com

Do you accept international credit cards?

Yes we accept international credit cards

Shipping & Returns

How long does it take for me to get a refund?

After 24 hours, in the event of confirmation, the key does not work or an agreement has been reached between us

How Can I Cancel Or Change My Order?

Yes, we provide changing the keys in case they do not work for you, contact support to solve the problem

Shipping fee?

Software purchased via digital download, digital gift cards, online training, safety work method statements, and services do not incur delivery fees.

How can I get assistance if I need it?

If you need help, you can open a ticket or contact us via email
admin@ekeyms.com